Privacy Policy

Last updated: November 2025

This Privacy Policy describes how Tool Frontier (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website at www.toolfrontier.com (“Site”) or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services. This includes:

A. Personal Information

Provided voluntarily when you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to newsletters

  • Enter promotions or surveys

Personal information may include:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Payment information (processed securely by third-party processors; we do NOT store full card details)

B. Automatically Collected Information

When you access our Site, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referring/exit pages

  • General location (city/state level)

  • Cookies and tracking data

This helps us improve performance, security, and user experience.

C. Cookies & Tracking Technologies

We use:

  • Cookies

  • Pixels

  • Analytics tools

  • Retargeting scripts (Google, Meta, etc.)

  • Shopify’s built-in tracking

These technologies help with:

  • Site functionality

  • Performance tracking

  • Advertising

  • Personalization

You may disable cookies in your browser settings, but certain features may not function properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates

  • Provide customer support

  • Improve website functionality and performance

  • Personalize your shopping experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails (only if you opt in)

We do not sell your personal information.

3. Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

✔ Payment processors

(Shopify Payments, Stripe, PayPal, etc.)

✔ Shipping carriers and fulfillment partners

To deliver your products.

✔ Manufacturers and suppliers

To complete warranty claims, returns, or product-specific inquiries.

✔ Service providers

Analytics, email marketing tools, cloud storage, fraud prevention.

✔ Legal or regulatory authorities

If required to comply with law or protect our rights.

We never sell or rent your personal data to third-party marketers.

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption across the entire website

  • Secure payment gateways

  • Restricted access to sensitive information

  • Shopify’s built-in PCI-DSS compliant infrastructure

However, no method of transmission over the internet is completely secure.
You use the Site and provide information at your own risk, though we work hard to keep your data safe.

5. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing your information

  • Requesting corrections

  • Deleting your data

  • Opting out of marketing emails

  • Disabling cookies in your browser

  • Requesting limitations on data sharing

To exercise these rights, contact:

📧 support@toolfrontier.com

Marketing emails include an unsubscribe link at the bottom of every message.

6. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

7. Children’s Privacy

Our Site is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

If we learn that data from a minor has been collected, we will delete it immediately.

8. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill the purpose it was collected for

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Afterward, data may be deleted or anonymized.

9. International Visitors

If you access the Site from outside the United States, you agree your data may be transferred to, processed, and stored in the U.S., where privacy laws may differ from your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with a revised “Last updated” date.

Continued use of the Site indicates acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

📧 support@toolfrontier.com
🕒 Mon–Fri, 9 AM – 5 PM EST